Did you know there’s a way to communicate with the police even if you can’t speak? It’s called the Silent Solution, and it’s designed to help those in genuine need of assistance while filtering out accidental and hoax 999 calls.

When you dial 999, a recorded message will instruct you to press 55 if you can’t talk. This simple action lets the operator know it’s a real emergency, and you’ll be connected to the police. If you stay silent and don’t press 55, the call will be terminated.

Here’s how to use the Silent Solution if you need urgent police help but can’t speak:

Dial 999: for police assistance.

Listen to the operator’s questions: Pay attention to the instructions.

Respond silently: If you can’t speak, you can cough or tap your device to communicate.

Press 55:  When prompted, press 55 to confirm it’s an emergency. You’ll then be connected to the police.

This method ensures that even if you can’t speak, you can still alert the authorities and get the help you need. It’s important to remember these steps and share this information with others. It could make a crucial difference in an emergency.